The Viral Marketing Value of eMail
Viral Marketing using e-mail is not an objective. It is part of a campaign strategy that is used to achieve objectives. In order to achieve greater branding success exposure, you craft your e-mail message or offer in a way that it encourages pass-along.
Viral marketing is all about producing a message with a quality offer or incentive for pass-along. Just suggesting that email recipients forward your message to their friends is not viral marketing. Just a message at the bottom of your email that says, “Feel free to forward this message to a friend” is certainly not viral marketing at its best. You must offer something worthy of being shared… a valuable discount, vital and timely information, a bit of humor, or a quiz or personality test. Offer an incentive for sharing like additional entries into a sweepstakes or an added discount. Viral Marketing happens naturally. It is very often quite successful.
Let’s say that you receive two e-commerce offers in your in-box. Both of them are for an electronic product that you are interested in buying yourself or know that a friend is shopping around for. One offers a discount…a good one of maybe 25%, and the other offers free shipping. Shipping costs are high today but free shipping is pretty much expected. A 25% discount is certainly attractive. Of the two offers, which offer are you more likely to forward to a friend?
Relevant information, research, or studies are all examples of content that may be viewed at possible Pass-along material. Interactive content like a quiz or test com inspire a recipient to forward an e-mail… especially if it is fun. I have forwarded personality tests, fitness quizzes and compatibility questionnaires myself…haven’t you? Entertainment has value.
The bottom line is that the message must be perceived as having value in order to get recipients to forward your message.
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